EQUIPMENT (PACKS, BAGS, & LUGGAGE)
JanSport engineers quality, durability, and reliable products. So, if your pack ever breaks down, simply return it to our warranty center. We’ll fix it or if we can’t, we’ll replace it or refund it. We stand by our packs for a lifetime and since we’ve been making packs since 1967, that’s a guarantee you can stand by.
Contact Us For Warranty / Return
PLASTIC DIGITAL ACCESSORIES LIMITED WARRANTY
All warranties do not apply to any non-JanSport products like a device, even if packaged or sold with the JanSport product, or property carried in or on a JanSport Product. JanSport is not responsible for direct, incidental or consequential damages for any reason including damage resulting from a breach of a warranty or condition such as scratches in a device surface, lost data or lost or destroyed personal property.
HAVE AN ISSUE? SEND IT TO US!
Active Bags Private Limited,
Shop # 3&8 Shiroor Tower
Udupi – Manipal Road,
Manipal Karnataka, India- 576102
Please include your name, address, email and phone number (including area code) with the item along with a description of the problem. Please fill out the warranty return form (Click Here for the Warranty Return Form) and include a copy when you ship the product to be repaired. Our Company law requires that items be clean before being returned for repair or replacement. Products repaired or replaced under warranty will be returned free of charge.
For more information on JanSport’s Warranty, Contact our customer care : firstname.lastname@example.org